Digital Workplace Analyst

Cammach are currently recruiting a Digital Workplace Analyst on behalf of our client based in Aberdeen. The role will be on a 12-month contract and offers a hybrid working arrangement.

ROLE

• We are seeking a proactive and detail-oriented Business Analyst with specialist expertise in Microsoft Power Platform and Microsoft 365. This role will play a key part in identifying opportunities to streamline business processes and enhance digital collaboration.
• The focus for this role is on analysis of business requirements and researching solutions to enhance operational efficiency and drive optimisation within the company. The role directly supports the company’s strategic goals by ensuring that digital initiatives align with business objectives and deliver measurable value. Implementation is to be delivered in line with IT project management methodology and IT change management processes.
• This position will ensure that digital workplace solutions support operational needs and enhance user productivity. By fostering strong relationships with stakeholders, this role facilitates the successful implementation of technology and solutions that support business improvement.
• This role will also act as functional support focal point for a selection of commercially off the shelf applications, acting as escalation for complex support requirements, planning of system enhancements and other larger upgrades. The role will be required to work with a range of technologies and applications, be comfortable with stakeholder management at a senior level and manage vendor relationships.
• Based in Aberdeen and reporting to the Applications and IT Governance Manager, the post holder will work across all business functions dependent on demand.

RESPONSIBILITIES

Solution Delivery & Innovation:

• Conduct comprehensive analysis of business requirements, translating these into actionable insights and project specifications.
• Develop and support low-code/no-code solutions using Power Platform and Microsoft 365 (inc. SharePoint) to streamline workflows and improve user experience.
• Develop and support PowerBI solutions to improve data insights for end users.
• Develop and maintain documentation, including business cases, process maps and user stories.

Adoption & Change Management:

• Drive user adoption through training, communication, and champion networks.
• Foster a culture of continuous improvement and digital literacy.
• Maintain strong relationships with key contacts, including management, project teams, and related vendors, to facilitate support for digital initiatives.

Governance & Compliance:

• Comply with governance frameworks for Microsoft 365 including Teams, SharePoint, OneDrive, and Power Platform.
• Ensure compliance with data protection, security, and regulatory requirements.
• Administer and follow lifecycle management, access controls, and data retention policies.

Application Portfolio Control:

• Ensure assigned portfolio of applications are optimized and updated to meet evolving business needs.
• Implement enhancements to improve user experience and operational effectiveness.
• Maintain a cost focused mindset towards portfolio rationalisation and renewals.

Vendor Management:

• Manage relationships with third-party vendors to ensure value delivery.

REQUIRENMENTS

At a minimum, you have:

• A bachelor's degree in information technology, engineering, or a related field, or equivalent practical experience. (Required)
• Proven experience in Microsoft Power Platform and Application Lifecycle Management, with a track record of successful project execution. (Required)
• Project Management, Business Analysis or Microsoft Power Platform certification (desirable)

You have:

• Strong ability to analyse and document business requirements and translate them into actionable solutions.
• Familiarity with relevant technologies and software solutions that support digital initiatives.
• Strong critical thinking skills to identify challenges and implement effective solutions.
• Awareness of Oil and Gas upstream technology and application landscape
• Strong Technical writing skills e.g. preparation of business cases, project communications, test plans or other user documentation
• Experience in stakeholder engagement/management up to senior levels.
• Comfortable managing vendors to deliver agreed services.
• Effective prioritisation and time management to own/lead multiple activities at the same time.
• Experience of troubleshooting complex application support requests
• Experience in building and deploying solutions in Microsoft 365 and Power Platform to improve business efficiency.
• Experience in designing, deploying, and maintaining Power BI solutions within Power BI Service
• Understanding of Microsoft 365 and Power Platform governance, compliance and security frameworks
• Understanding of GDPR and data privacy impact assessment requirements
• Experience in managing projects, ensuring timely delivery and alignment with strategic goals.
• Knowledge of change management principles
• Willingness to embrace change and adapt to new technologies and processes.