Administration Assistant
Cammach are currently recruiting an Administration Assistant on behalf of our client based in Leicester. The role will be on a 12-month contract and offers a hybrid working arrangement.
ROLE
We are seeking a highly organised and proactive Administrative Assistant to support our Aftermarket Project Management Team within a leading engineering and technology-driven organisation. This role is critical in ensuring smooth project execution, effective communication, and operational efficiency across the team. The ideal candidate will be detail oriented, comfortable working in a fast-paced technical environment, and able to coordinate multiple priorities with professionalism and accuracy.
RESPONSIBILITIES
- Provide daily administrative support to the Aftermarket Project Managers and wider engineering team.
- Prepare meeting agendas, take minutes, and track follow-up actions.
- Support internal and subcontractor cost booking.
- Project Coordination
- Assist with maintaining project documentation, including schedules, trackers, bills of materials, change logs, and technical records.
- Support the creation, formatting, and distribution of project reports, status updates, and customer-facing documentation.
- Help track project milestones, deadlines, and deliverables, ensuring information is up to date.
- Coordinate project-related logistics, such as travel arrangements, site visits, and supplier/customer meetings.
- Data Management & Reporting
- Maintain organised filing systems for project correspondence, technical drawings, contracts, and other documentation.
- Update databases, ERP systems, and project management tools with relevant project data.
- Produce dashboards, KPIs, and performance reports as requested by the Project Management Team.
- Aftermarket-Specific Support
- Assist with processing aftermarket orders, quotations, and service requests.
- Liaise with internal departments—Engineering, Procurement, Finance, Logistics, and Service—to support aftermarket project activities.
- Track shipment schedules, parts availability, and service resource planning.
- Support warranty documentation handling, commissioning paperwork, and close-out packages.
- Communication & Stakeholder Liaison
- Serve as a central point of contact for internal teams, suppliers, and customers for administrative and project-related queries.
- Facilitate clear communication of project updates and documentation between departments.
- Support customer communication by preparing polished documents, presentations, and follow-up summaries.
REQUIREMENTS
Essential
- Proven experience in an administrative or coordination role, ideally within engineering, manufacturing, or technical environments.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams).
- Ability to work with technical documentation and structured processes.
- High attention to detail and commitment to accuracy.
Desirable
- Experience supporting project teams or working within a PMO environment.
- Familiarity with ERP or project management tools (e.g., SAP, Oracle, Dynamics, MS Project).
- Basic understanding of engineering terminology or product lifecycle processes.
- Experience with aftermarket, service operations, or spare parts coordination.
Personal Attributes
- Proactive, resourceful, and capable of anticipating team needs.
- Strong interpersonal skills with the ability to build relationships across departments.
- Comfortable working both independently and as part of a multidisciplinary technical team.
- Adaptable and calm under pressure, especially when handling shifting priorities.
- Professional, discreet, and committed to high standards of work.
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