Department Administrator

Cammach are currently recruiting a Department Administrator to join our client’s team based in Groby, Leicester. This contract position is offered at 39 hours per week; however, our client is also open to considering part-time applicants.

RESPONSIBILITIES

Train across all service administration functions, including:

• Goods receipt and logging instruments into/out of the calibration laboratory.
• Coordinating external calibrations and repairs for customers.
• Collaborate closely with:
• Workshop technicians
• Calibration lab technicians and supervisors
• Service technical team
• Communicate with internal and external stakeholders, including:
• Customer service teams
• Sales representatives
• Production staff
• Follow ISO17025 and ISO9001 procedures in all administrative and service processes

Expected Role Challenges

• Managing multiple tasks while maintaining accuracy under time pressure.
• Ensuring compliance with strict ISO standards.
• Coordinating with different teams and external partners simultaneously.
• Handling customer expectations while maintaining service quality.
• Maintaining attention to detail in ERP systems and documentation.

REQUIREMENTS

• Ability to plan and manage daily/weekly tasks efficiently.
• Positive attitude and motivation to deliver strong customer outcomes.
• MS Office and ERP System knowledge are a plus
• Strong communication skills.
• Team collaboration.
• Organization and time‑management.
• Customer‑oriented mindset.
• Fluent in English.
• Continuous improvement mindset.