Community Liaison Officer

 
Cammach is currently recruiting for a Part-Time Community Liaison Officer on behalf of our renewable's client for their solar project site in Rutland. The position is offered on a contract basis until the end of November 2027, however, is ongoing.
 
ROLE
 
The role of the CLO is to provide professional support for the management of relations with local community stakeholders living close to our project sites. The CLO acts as a key point of contact to enable community members to engage and plays an integral role in implementing our community relations strategy at a local level.
 
The position exists to enable the client and the local community/communities to:  
·Build relationships based on trust and mutual respect;
·Represent community concerns and grievances to the company;
·Ensure that issues are resolved promptly, fairly and consistently; and
·Secure and maintain broad and long-term community support for the company's activities.
 
During the development phase, a key objective is to ensure that construction is completed on time, to a high quality, without causing harm to the environment, local livelihoods or society, while building mutually beneficial relationships with local community members.
 
In all cases the objective of the CLO role is to support sustainable development and the protection of human life, health and the environment, and to add value to the local communities.
 
RESPONSIBILITIES
 
Community insight:
·Understanding community expectations, needs, interests, concerns and levels of influence.
·Understanding how project activities might affect community well-being and community dynamics.
·Recording and reporting on insights and discussing them with colleagues.
 
Community stakeholder mapping:
·Understanding and mapping various community stakeholders and their needs, interests, concerns and levels of influence in a way that can be used for project decision-making.
·Discussing the results of stakeholder mapping with colleagues.
 
Information sharing:
·Ensuring that information about the project is shared with the community in an effective, appropriate and timely manner.
·Discussing project-related information with community members.
·Using basic information-sharing tools, including verbal communication, pamphlets, posters, media announcements, and common social media platforms, such as Facebook.
·Recognizing whether community members have sufficient access to information and reporting to managers on any barriers to community information access.
 
Community engagement:
·Regular engagement with community stakeholders, including local leaders, civil society organizations, households and vulnerable groups, with the aim of building the trust and respect of the community.
·Explaining the goals and aspirations of the project and discussing potential project impacts and opportunities with community members.
·Supporting community meetings by preparing information packages, arranging venues, posting advertisements and collecting feedback forms.
 
Community grievance and dispute management:
·Supporting the community grievance mechanism, by recording and reporting on grievances and their resolution.
·Explaining to community members how to use the grievance mechanism.
·Discussing issues and grievances with community members and bringing disputes to the attention of the right people to resolve them.
 
Reporting and documentation:
·Reporting to the line manager regarding own activities and the day-to-day situation in the community.
·Reporting against key performance indicators (KPIs).
·Reporting on major and minor incidents and emerging issues in the community.
 
REQUIREMENTS
 
·Experience in the field of Community Relations.
·High level of interpersonal skills and strong verbal and written communication skills.
·Empathetic towards sensitive cultural, personal and community issues.
·Mediation and conflict resolution skills.
·Demonstrated ability to work under pressure with minimal supervision.
·Able to dialog, disclose information, negotiate.
·Understanding of the economic, political and social dynamics in the area of operation.
·Good reporting skills.
·Due to the remote location of each of the sites the postholder must possess a full driving license and have access to a car