Receptionist

Cammach are currently recruiting for a Receptionist/Administrator on behalf of our client. Based in Portlethen, Aberdeenshire, this is a 3-month contract opportunity and will be fully office-based.

ROLE

Delivering customer focused support on client site and to the wider FM team.

RESPONSIBILITIES

• Complete flexibility in accordance with the client’s needs
• Assist with meeting room bookings and arranging all relevant department requirements e.g., refreshments, lunch provision, video conferencing facility and liaise with the department representative accordingly.
• Book scheduled maintenance (PPM) in accordance with contract
• Coordinate compliance with all statutory regulations and code of practice, in accordance with both our client and company health and safety policies
• Provide an effective response to customer queries
• Monitor agreed contract service levels for catering, cleaning, security sub-contractors, with a key focus on best value and continuous improvement
• Service monitoring – carry out safety and building fabric walk around; service standards of cleaning and reception
• Ensure RAMS & service reports are fully up to date
• Issuing permits to work where required
• Maintain hard electronic files on the system
• Update CAFM system and have weekly review meetings with client
• Provide administrative support to client when requested
• Generate monthly and quarterly reviews for presentation to client
• Liaising daily with contractors ensuring that the best service is provided and keeping the client up to date
• Accurately checking any contractor invoices against work orders when required
• Reception duties
• Visitors meet and greet in line with security procedures
• Ensure meeting areas and office space is kept tidy and in order daily
• Daily and weekly housekeeping checks
• Checking stock levels of all consumables
• Support the FM team where needed

REQUIREMENTS

Qualifications and Experience

• Experience in an FM support role
• IOSH
• IWFM Qualifications / Membership

Skills and any other requirements

• Be able to work in a fast pace, dynamic work environment with multiple priorities
• Be able to prioritize work in a heavily changeable environment
• Ability to travel to field locations as needed
• Ability to maintain highly confidential information and exercise sound judgment
• Be able to communicate with all levels of personnel within and out with the organization
• Proficient in MS Office suites
• Planning and problem-solving skills and ability to adapt
• Excellent written and verbal communications skills
• Ability to work closely in a small team
• Must pass any company or client scheduled or random drug screens
• Driving license – desirable